Anyone has experience with HS8836A? (USB hub chip)

I have a plan of making an usb hub with integrated macro pad by using HS8836A chip.
I bought the chip and wired the board using the diagram in the product page.

the only difference is that I use USB-C instead of USB-MiniB.

after I have soldered necessary components for the hub and plug the board in, I got error “USB not recognized”, I go to Device Manager to check the driver and it say “Unknown USB (Device Descriptor Request Failed)”.

I wonder what went wrong, anyone know what could have caused this error? maybe I need some specific driver for this chip in Windows 10? :cry:
I used a multimeter to check for short-circuits but there is none so far.

thanks for reading.