RazorLAB.online :: GLOBAL FREE SHIPPING in Sep 🎉

Salute citizens of KeebTALK :wave:

We are new to your platform and super excited to be part of it!

We provide laser cutting & engraving services based in London, UK (proudly shipping globally).

After talking to some of our customers, who are keyboard enthusiasts like yourselves, we have been encouraged to say hello here. This month we are running an awesome promo to kickstart our presence at KeebTALK:

:drum: :drum: :drum: FREE SHIPPING GLOBALLY :drum: :drum: :drum:

We thought this is a good time as things are going back to normal, whatever that may be! :scream:

All you need is to start live chat at razorlab.online and mention FREESEP.

One of our colleagues will help you out and answer your burning questions!

PS: As the RazorLAB team, we are growing personal interests to build our own too. We shall see what we can do. Watch this space!

Happy September! :raised_hands:

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Kinda strange to see laser cutting service with no metals of any kind. But I guess that’s why the shipping is free =)

To clarify, each laser cutting company has their own army of machines. We only use CO2 machines which are not capable of cutting metals.

GLOBAL FREE SHIPPING promo we are running at the moment, has completely a different story where we want to kickstart the community’s creations during Sep, especially with Covid things are slowly going back to normal.

Hope you find it useful too! :wink:

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Interesting! I can definitely think of a few fun projects than can be done on a laser. Hmm…

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Cool ! Welcome guys !

It would be awesome if you could collect a dictionary of popular keyboard plates and even less popular ones like topre FC980c / fc660c / Realforce TKL etc

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Your site doesn’t contain any information on the machine(s) you use or, most importantly, your achievable tolerances/repeatability. And yet, it contains this BS:

You should sort out your priorities, I’d never dream of getting anything laser cut by a company that doesn’t readily supply (i.e without requesting) information on their capabilities.

Heavy emoji usage =/= reputable service

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Gotta say I wondered about that, too…

It is def in our todo list. Perhaps you can provide us with a list of what you would love to see there in terms of types, on top of the ones you have already listed?

We will update as we progress and launch a keyboard dedicated section! :raised_hands:

Hey @photekq,

This is Soner, founder of sister companies RazorLAB and MakersCAFE, both operating from London, UK.

Thanks for your feedback, which we found partly fair and partly unfair. Let me clarify:

Background:
We founded RazorLAB in 2009, as the UK manufacturing hub for Ponoko (which I am sure you are already familiar with). Within years, we separated our ways with them and as of 1st of April 2020, we decided to become completely independent (as in we are not any more using their backend) and to develop our own pricing and job management tools. We are still in the process of developing and super excited to bring them to our community.

Machine and material details:
Fair. You are absolutely right. The descriptions (ie. machine specs and achievable tolerances/repeatability) are completely missing and as mentioned above, these are all in work in progress. Our team is working very hard to bring these to our community as fast as possible. As you can imagine, all the businesses got affected heavily by the latest circumstances and we are not excluded from that. We are in the process of juggling around what machine/s we can make available and what materials we can source safely. We are very optimistic with getting back to track very soon though.

BS:
Unfair. Here is a bit more info about myself. And here are a selection of links (the ones we are allowed to make public due to confidentiality) with regards to our clients:
Gillette: https://www.makerscafe.com/gillette
Google: https://www.makerscafe.com/google
Adidas: https://www.makerscafe.com/adidas
Victorinox: https://www.makerscafe.com/victorinox
O2: https://www.makerscafe.com/galleryo2
Lego: https://www.makerscafe.com/lego

Priorities:
Fair. You are right. Material details are very crucial in terms of informing our customers about what is possible and limitations, etc. I guess our assumption was to build these up as FAQs according to the Live Chat conversations we have on our website and eventually add them to our materials page. Def sth to work on.

Emojis:
Fair. We absolutely agree. ‘Heavy emoji usage’ does not mean ‘reputable service’ and it should not do. We proud ourselves for being ‘customer friendly’ and I should admit we love emojis! Please free to challenge us on our Live Chat in your spare time :wink:

Finally, please don’t take our word for it, please see what others say at Google Reviews.

Apologies for the long reply. Just wanted to clarify, hope you appreciate.

We’re super excited to be part of this community and want to learn as much as share our experience with you guys.

All the best.
S

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Soner, thanks so much for addressing everything I brought up in such a professional way; this is what I love to see.

I look forward to seeing your machine specs, achievable tolerances etc. when you’re able to publish them. Depending on those, I might be a customer. The main reason I brought it up is: I’ve seen far too many keyboard enthusiasts approach acrylic/wood laser cutting services with their designs, only to find out they don’t function correctly upon arrival. Tolerances/repeatability that may be suitable for other purposes quite often aren’t when it comes to keyboards, especially in the typically high tolerance realm of acrylic/wood laser cutting. I’d hate to see people have the same experience with a service advertised directly to keyboard enthusiasts. I hope you understand.

I’m sorry for getting the “BS” part wrong. I didn’t intend that in an aggressive way, I’m just so used to people approaching this community (not just this particular forum) with aggressive (bullshit) marketing practices. This has been getting especially bad in recent years as the hobby has grown so much, and as the hobby has become so much more profitable. I did try and look into your company further and was unable to find any of the provided links, so I incorrectly assumed the worst. My bad on that, and thanks for addressing it.

Also, I didn’t mean to imply that you’re not a reputable service. Your Google reviews are stellar. Again, I’ve just been jaded by the marketing that’s been aimed at this community in the past (and present) by services/companies that have, in the long run, turned out to be entirely unreputable. Don’t let me dissuade your emoji usage :kissing_closed_eyes:

You’ll definitely find this community more interested in the technical side of your offerings though. Further to my suggestion about tolerances/repeatability, it’d be good if you could provide the exact specifications of the acrylics and other materials you use. Most of those details won’t matter to the majority, but some of them might matter to someone.

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