Response For Kailh BOX Switches Crack and Stress Keycap Stems

1.Given that box switch stem cracks issue,we’ve set about checking first article inspection for three monthes immediately the keycap cracks happens,the specification shows our stem size is normal,because we offer the box switch for 1 year and not any problems when you guys uses it.

2.We’re so sorry that GMK and Maxkey keycap mounts cases,we’'ll optimize the stem tolerance to fit the general keycap.


Personally I’ve not had any issues but I’m glad that it has been addressed and should relieve any fears for new BOX switch buyers in the future. Thanks for clarifying and answering here!