XD75RE Issue: Help Needed

#1

Hi Keyboard Buddies -

I purchased an XD75RE about a month ago. I like the keyboard a lot, but it recently started acting up.

Specifically, when I plug it in, my OS (Windows 10) recognizes it and lists it by name in my device list. The problem, though, is that when I type, no key presses are registered.

This wasn’t a problem until I swapped out the box navies I had in the keyboard for some zeals. What’s weird, though, is that I didn’t swap out all the navies, and now those keys (which were previously working) are now also non-functional.

Solutions I’ve tried include: using the keyboard on a different computer, restarting the computers I was using the keyboard with, forcing my computer to “forget” / disconnect from the device, and using a different cable. Nothing has helped.

With all of that being said, any suggestions on how to get the keeb up and running would be greatly appreciated.

Thanks in advance, folks.

#2

when you replaced some of the switches, it is possible that the PCB was damaged in some way, maybe a short, maybe lifted pads. Can you get clear detail pictures of the bottom of the PCB?

#3

Lz1pKWS.jpg4608×3456 2.11 MB

Will this work?

#4

Is it possible the Zeals just pushed the PCB back so that the pins are no longer getting through the sockets?

If it was me I would take all the switches back out and start with just 1 to see what happens. Hold the back of the PCB on the socket as you press the switch through the front.

#5

I tried that with no success.

I’ve also tried using different switches and flashing the board. Neither has helped.

I recently reached out to the manufacturer, but I have yet to receive a response.

I’m basically at my wit’s end at this point.

#6

I have this problem with my UT47. Its not hotswap, so the issue may be completely unrelated to yours, but essentially, once I I plugged it in, the computer recognized it as “new device”, but no input would be sent when I typed on it. I reflashed the pro micro and the keyboard worked again until I unplugged it. It seems the controller was essentially just losing the flashed firmware when it lost power. I haven’t fixed it yet, but the only thing I could find related to this problem was at this link below. Im assuming the controller on this board is a preinstalled as I dont see anything like a promicro, but if it is an ATMega32u4 based controller, the instructions on the page I linked may be of some help. Further, if anyone else has a solution, thanks, as im still looking for my own board lol.