[Kickstarter] Hexgears X-1 Low Profile Mechanical Keyboard — Kono Store


#61

Good to know!
Shouldn’t this be noted at Kickstarter Updates?


#62

It will go in the next one. :wink:


#63

Thank you for your answer and time,

but something like that would be handled a lot better and have a much more serious look, being posted before its called out by a third party.

This comment gets the point pretty good for me:

“I’m perfectly fine just looking at this as a keyboard pre-order, because the thing looks cool. But it’d be nice to have things feel a little more… kickstartery. :)”

Have a nice weekend


#64

If we get a faulty keyboard, what will returns be like, considering it’s through a kickstarter and not through a store?


#65

Kono Store will handle the physical return / replacement. I don’t have a warranty length from the Hexgears main office yet, but I imagine it will be 1 year at minimum.


#66

Hello, does anyone know about issue with choc white swiches? (Not registerig clicks)
Is that issue fixed or? Thanks


#68

Got my keyboard today, it’s quite beautiful! I liked the quick start guide, but there wasn’t any other guide in the box so I have a few questions and wasn’t sure where to ask them:

  • How do I know how much battery life is left in the keyboard?
  • How do I turn it on and off when its in wireless mode, to save the battery? I see a little switch on the back near the cable slot, is that it? I tried switching it but nothing happened, but maybe that’s because it doesn’t do anything in wired mode?
  • One of my keys squeaks, is there a way to alleviate that? And one of them isn’t registering keypresses (the L key). I’ve never used or maintained mechanical swiches before, so talk to me like a noob. XD (edit: the L key registers if I push it very hard, but not with the same pressure as the other keys)

#69

I think if the L key isnt registering you should contact Kono immediately and ask for a replacement.


#70

Hi kellog33,
I have one with the choc whites and the issue is very real and not fixed. Extremely disappointing as the board is otherwise great but as it stands is completely unusable,


#71

So keyboard is praticly unusable… Damn, this keyboard is best keyboard I’ve ever seen but that stupid issue… I hope they will fix it. Thanks for the reply!


#72

Yeah, I would actually love it if it worked. In all other respects it is just what I was looking for as far as a portable board goes. Perhaps it is ok with other switch types as it really seems from people posting that it is the choc whites with the issues.


#73

Hmmm I could order my swiches and solder new one on the board, that could work just fine? I hope swiches are standard size. :smiley: